Privacy Policy

Effective Date: 06 July 2023

At XA12 Games Studio (“Studio,” “we,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal data when you use our games, applications, websites, or other services (collectively referred to as “Services”). By accessing or using our Services, you consent to the data practices described in this Policy. If you do not agree with this Policy, please refrain from using our Services.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide directly to us, such as your name, email address, or other contact details when you voluntarily provide such information to use certain features or communicate with us.

1.2 Usage Information: We may collect non-personal information about your use of our Services, including device information, log data, in-game activities, and other analytical data. This information is collected to improve our Services, personalize your experience, and analyze trends.

1.3 Cookies and Similar Technologies: We may use cookies, pixels, and similar technologies to collect information about your interactions with our Services. These technologies help us personalize your experience, analyze usage patterns, and provide relevant advertisements. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1 Provision of Services: We may use your personal information to provide and deliver the Services you request, including customer support, account management, and software updates.

2.2 Improving and Personalizing Services: We use the information collected to analyze user preferences, optimize game performance, develop new features, and personalize your experience within our Services.

2.3 Communication: We may use your contact information to respond to your inquiries, provide important updates, and send promotional offers or newsletters, but only if you have consented to such communications.

2.4 Legal Compliance and Protection: We may process your information to comply with legal obligations or protect our rights, property, or safety, as well as the rights, property, or safety of others.

3. Information Sharing and Disclosure

3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in delivering and improving our Services, such as analytics providers, hosting services, or payment processors. These providers are bound by confidentiality obligations and are only permitted to use the information for the specified purposes.

3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders, government investigations, or to protect our legal rights.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity or third party as part of the transaction. We will notify you of any such transfer and provide you with choices regarding your information.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

5. Your Rights and Choices

You may have certain rights and choices regarding the personal information we hold about you. These rights may include the ability to access, correct, or delete your information, as well as object to or restrict certain processing activities. To exercise your rights or make changes to your preferences, please contact us using the information provided at the end of this Policy.

6. Third-Party Links and Services

Our Services may contain links to third-party websites, services, or advertisements that are not owned or controlled by XA12 Games Game Studio. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal information.

7. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective upon posting the revised Policy. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at man@lotusplay.io.

Thank you for using XA12 Games Studio’s Services and entrusting us with your privacy.